Shipping & Delivery Policy
Total Delivery Time = Processing Time + Shipping Time
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Processing
The processing time begins from the date you placed your order. It usually takes 1-3 business days to process your order. Once we’ve processed it, we can then ship it.
Shipping
| Country/Region | Shipping Method | Cost | Shipping Time |
| United States | USPS Ground Advantage | Free Shipping, unless the order is under $19.90, then it is calculated | 3 -5 Business Days |
| International | USPS First Class or Priority International | Calculated by United States Postal Service | 7- 30 Business Days |
Please note:
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
- What will happen if I refuse to accept my delivery? If the order is returned to us, once we have received it, we will refund 50% of your payment to you.
- Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.
- Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.
It can take a few days following order shipment before the tracking number becomes active on the courier’s system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
For further inquiries:
If you have any further questions, please contact our customer services at: orders@karolb.com
1212 Park Ave SW, Albuquerque New Mexico 87102, United States.
Phone: + 1 (310) 800 2762
